FAQ

1. Do you ship internationally?
Currently, we only ship within the United States.

2. Do you offer free shipping?
Yes, all orders include free standard shipping.

3. How long does shipping take?
Typically 2–5 business days after processing.

4. How can I track my order?
You will receive an email with tracking details once your order ships.

5. What is your return policy?
You may return unused items within 30 days of delivery.

6. Do you accept exchanges?
We do not process direct exchanges. Please return your item and place a new order.

7. What if my order is damaged?
Contact us within 7 days with photos, and we will arrange a replacement or refund.

8. What payment methods do you accept?
We accept all major credit cards and secure online payments.

9. Can I cancel my order?
Yes, cancellations are accepted if requested before shipment.

10. How do I contact support?
Email us at contact@battalionhandmade.shop or call (937)-572-5907.